Refund and Returns Policy

14-Day Hassle-Free Returns​​
You may return most items within ​​14 days​​ of delivery for a refund or exchange, provided they are:

• Unused
• In original condition
• With all tags attached

​​Refund Timeline​​

• Standard refunds: ​​14+ days​​ to process
• PayPal refunds: ​​14–30 days​​ (varies by location/bank)
• Refunds are issued to your original payment method

​​Return Shipping​​

• Customer covers ​​all return shipping costs​​, including customs/import fees (if applicable)
• ​​Recommended:​​ Use trackable shipping – we’re not liable for lost/delayed returns

​​How to Return​​

1. ​​Email​​ info@SiteBags.com within 14 days for return approval
2. Ship items to the address provided (include order # & return reason)
3. Refund processes after we inspect the returned item

​​Non-Returnable Items​​

• Customized/personalized products
• Damaged/used items or those not in original condition

​​Refund Delays?​​
If your refund isn’t received after ​​30 days​​:

1. Check with your bank/PayPal
2. Contact us for support

​​Need Help?​​
Email info@SiteBags.com – we’ll gladly assist!